Hey I read your thread about your backpack being left, then seen in that crook James' , that works at Jensen fishing tackle...That guy is a pos. I gave him my reel to get cleaned , it worked fine, what i got back was a bag of parts. the guy told me he couldn't get parts for my Shimano. I called Shimano and got the parts in one phone call. There is something about this guy that eeks my every nerve. He is running a reel scam out of that shop....just need to catch him